Acceptable Use Policy

1. Overview

BiD is a B2B SaaS platform designed exclusively for government contracting business development teams. Users access BiD through authorized organizational accounts. This AUP establishes the standards of conduct we expect from all users and organizations. Violation may result in suspension or termination of your account.

2. Permitted Uses

BiD may be used for:

• Tracking and managing government contracting opportunities (RFIs, RFQs, RFPs, forecasts)
• Importing opportunity data from SAM.gov, AcquisitionGateway.gov, or spreadsheets
• Uploading solicitation documents for AI-assisted data extraction
• Generating MRAS responses, capabilities statements, and AI-assisted BD content for internal use
• Collaborating with authorized team members within your organization's BiD account
• Managing your company profile, NAICS codes, and past performance information
• Administering team members, roles, and pipeline assignments

3. Prohibited Uses

3.1 Illegal and Harmful Activity

You may not use BiD to:

• Violate any federal, state, local, or international law or regulation
• Infringe the intellectual property, privacy, or other rights of any third party
• Transmit or store material that is defamatory, fraudulent, or deceptive
• Engage in any form of identity fraud, impersonation, or misrepresentation

3.2 Security Violations

You may not:

• Attempt to gain unauthorized access to any part of BiD or its underlying infrastructure
• Probe, scan, or test the vulnerability of BiD systems or networks
• Bypass or circumvent authentication or security mechanisms, including MFA
• Introduce malicious code, malware, ransomware, or exploits into BiD
• Use BiD to attack, disrupt, or degrade any external system or network

3.3 Misuse of AI Features

You may not:

• Attempt to manipulate, jailbreak, or extract the underlying AI system prompts or model behaviors
• Use AI features to generate content that violates applicable law or third-party rights
• Circumvent AI credit limits through technical manipulation or multiple account creation
• Submit AI-generated content to government agencies without human review — AI outputs are drafts and require your professional judgment before use

3.4 Data Misuse

You may not:

• Upload classified, controlled unclassified information (CUI), or other restricted government information into BiD — BiD is not authorized to process classified or CUI data
• Upload personal information about individuals beyond what is necessary for BD pipeline management
• Use BiD to collect or harvest information about other users or organizations without authorization
• Share credentials, API keys, or access tokens with unauthorized parties

3.5 Platform Abuse

You may not:

• Use automated tools, bots, or scripts to access BiD at volume beyond normal user interaction without our written consent
• Attempt to reverse engineer, decompile, or extract source code from BiD
• Create multiple free accounts to circumvent Free tier limits
• Resell access to BiD, white-label BiD, or offer BiD functionality as a service to third parties without a written reseller agreement
• Use BiD for purposes other than government contracting business development

4. Content Standards

All content uploaded to or generated within BiD must:

• Be relevant to government contracting business development activities
• Comply with all applicable export control laws — do not upload documents that are export-controlled without appropriate authorization
• Not contain malicious code, embedded scripts, or harmful file types

Avvyd reserves the right to remove any content that violates this AUP or that we determine, in our sole discretion, to be harmful or inappropriate.

5. Account Sharing and Access

BiD accounts are licensed per seat based on your subscription plan. Sharing a single user account among multiple individuals is prohibited. Each user must have their own authenticated account. If your team needs additional seats, upgrade to a plan that supports additional users or contact us about adding seats.

6. Reporting Violations

If you become aware of a violation of this AUP — including suspected security incidents, unauthorized access, or misuse of the platform — please report it promptly to hello@avvyd.ai or security@bid.avvyd.app. We take all reports seriously and will investigate in a timely manner.

7. Enforcement

Avvyd Solutions reserves the right to investigate suspected violations of this AUP. Upon determining that a violation has occurred or is likely occurring, we may, in our sole discretion:

• Issue a warning to the account holder
• Temporarily suspend access to BiD
• Permanently terminate the account
• Remove or disable offending content
• Report violations to law enforcement if required

We will use reasonable judgment in enforcement and will take into account the severity, intent, and context of the violation. Avvyd is not obligated to provide refunds in connection with account termination due to AUP violations.

8. Changes to This Policy

We may update this AUP from time to time to reflect changes in our platform or applicable law. Updates will be posted at avvyd.solutions and incorporated into the Terms of Service. Continued use of BiD after updates take effect constitutes acceptance.

9. Contact